Terms And Conditions Of Use

 

Prices and Payment Options

All product prices are quoted excluding VAT with VAT added in the shopping basket and during the online checkout process for payment. Ownership and title of goods remains with NuTrend Office & Contract Furniture Ltd until goods have been fully paid for. We accept most Debit and Credit cards, cheques and Account Facilities are available subject to status.

Installation Service

Most products are delivered flat packed or pre-assembled to keep costs low. However, for larger orders, you may want to consider our installation service. Our teams of professional factory trained fitters will deliver, un-pack and assemble your furniture anywhere in UK mainland, Northern Ireland and Islands for an additional charge. Please phone for a competitive quote.

Returns

All returns must be notified within 5 days of receipt of goods. All products must be returned in perfect condition and in their original packaging. A minimum handling charge of 25% will be levied on incomplete returns, orders placed in error or not wanted.

Receipt of Goods

Please ensure that the correct amount of boxes corresponds to the delivery note before signing, as a signature constitutes full acceptance of goods delivered.

Guarantees and Warranties

All products in the catalogue are covered by Manufacturers warranty of at least 12 months. Faults that occur within the guarantee period should be notified as soon as possible.

Accuracy of Information

Whilst every effort is made to ensure that the catalogue is accurate, we reserve the right to make changes to prices, specification, errors and omissions without prior notification. Any errors will be advised to you at the time of ordering.

How to Order

Simply select the furniture you would like to purchase and buy:

Online:
www.nutrend.co.uk
Telephone:
0131 554 7564
Fax: 0131 554 3646
E-Mail: sales@nutrend.co.uk
Address: Nutrend Office and Contract Furniture Ltd, Mitchell House, 5 Mitchell Street, Edinburgh EH6 7BD

Delivery

Our Standard Delivery = Free
We aim to deliver within 5 to 10 working days

Express Delivery = £tbc
Next day if the order is placed before 12 noon Monday to Friday

Our suppliers have developed an integrated network of 8 regional distribution centres. These RDC's form the basis of a fast response distribution and installation network designed to meet the highest needs of the end user.

We utilise a sophisticated computer managed stock control, distribution and tracking system that currently ensures product delivery within 10 to 20 working days. A service, we believe, to be unrivalled in the industry. We are also currently completing over 800 delivery and installations per day on behalf of our large corporate clients. This service represents a major benefit to all our customers.

Delivery and Installation

A million-pound investment in manufacturing, warehousing and distribution facilities is now at our disposal and puts us at the forefront of the office furniture industry. These facilities, based all over the UK, are some of the most impressive facilities in any manufacturing industry, and the warehousing and distribution centre is one of the largest in Europe. This facility holds over £40 million worth of stock at recommended retail price, to ensure immediate availability rather than the traditional long lead time associated with the industry.

Contracts

All contracts take place in Scotland and any disputes are settled in Scotland under Scottish law.