Privacy Policy 4th May 2018
At Nutrend Office and Contract Furniture we recognise the importance of protecting your privacy. This policy advises you on how we collect your personal information, process your personal information via our website or other means of communication such as email or phone. By continuing to use this website you agree to this Privacy Policy.
Collection of Personal Information
We collect personal information when you enter your details on any forms on this website, for example on the Contact Us form or accout / address creation forms. We also collection information when using our services for example when creating an order.
Processing your Personal Information
We will use your personal information only to communicate to you about the services you have used, requested or asked about, for example using the Contact Us form to request a consultation, we will use the information such as email, name (if provided) and telephone (if provided) to set up and provide the consultation, nothing more. All our services use an Opt-In approach as required by GDPR as such we will only process your information when you have given explicit permission. However to provide the sale and delivery services provided via www.nutrend.co.uk we are allowed to assume you have opted in to this service upon finalising an order and such we don't require explicit permission to process your information in regards to said order.
Duration of Data Storage
We will use your information only to send information you have requested from Nutrend Office and Contract Furniture. Unless your enquiry results in a purchase of service or request for marketing emails, your personal information will be deleted 24 months after the conclusion of your enquiry. Further to this you are entitled to request access to the information we have stored regarding yourself and you are also entitled to request deletion of said information where legally possible.
Deletion of Personal Information
Changes in the GDPR require us by law to respond to requests of deletion of personal information. We cannot delete personal information on individuals who have purchased a service (finalized an order), this is to prevent fraud.
Storage of Credit / Debit Card Information
We do not hold or store any information regarding credit / debit cards. We use 3rd party website provided by our payment gateway to facilitate the payment process.
Who We Share Your Information With
Your personal information is used only by Nutrend Office and Contract Furniture for the purposes detailed above, we don't share any information with 3rd parties unless requested by yourself regarding your own personal information. We only send the value of your order to our 3rd party payment gateway with no other personal information. By law we may share your personal information with authorities, (including the police, law enforcement agencies, credit reference and fraud prevention agencies), for:
Prevention and detection of crime
The prevention of fraud
The prevention of money laundering
For the purpose of legal proceedings
Keeping Your Personal Information Secure
Nutrend Office and Contract Furniture is committed to protecting your privacy, as such all information is stored on a secure server to protect from misuse.
Keeping Your Personal Information Accurate
Nutrend Office and Contract Furniture will endeavour to ensure that your personal information is as accurate as reasonably possible. We encourage you to check and ensure all information regarding yourself is accurate and up-to-date and inform us of any changes.
How to Access Your Personal Information
You can access your personal information we have stored by logging into www.nutrend.co.uk or by contacting Nutrend Office and Contract Furniture.
Data Controller
The data controller responsible for our website is Nutrend Office and Contract Furniture.
Consent to the use of cookies.
For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.
When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.
CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).
Data processing agreement
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
- Your consent status or the withdrawal of consent
- Your anonymised IP address
- Information about your Browser
- Information about your Device
- The date and time you have visited our website
- The webpage url where you saved or updated your consent preferences
- The approximate location of the user that saved their consent preference
- A universally unique identifier (UUID) of the website visitor that clicked the cookie banner